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What should you do if your Lafayette home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family – against the multitude of risks you could encounter, like burglary, fire, and flooding. Although your home may be prepared, that doesn’t automatically mean you are. Do you understand what to do if your Lafayette home alarm system goes off? The blasting of an alarm is often startling, confusing, and could provoke panic. Your best option is to stay composed and abide by these easy guidelines.

Actions to Take Whenever Your Home Alarm System In Lafayette Triggers

Nobody wants to be in this dilemma, but it’s also the reason why you put in a home alarm system originally. You’re woken up in the wee hours of the morning with the distinct blasting of an alarm after a security sensor has been activated. So what are you going to do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your pulse is racing. But keeping a cool head is the best way to evaluate what’s going on. Avoid the urge of trying to manage the emergency yourself but instead permit your monitoring staff and first responders to do their job.
  2. Attend to your loved ones. Your main focus should be your family and moving them to safety. In the case of a intrusion, this might mean proceeding to an appointed safe room as far away from points of entry as possible. The trespasser was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra careful. If there’s fumes or flames, you need to exit your residence right away.
  3. Don’t forget your smartphone. Most people keep their cell phones with them all the time these days, but you could neglect to grab it during an emergency. Try to remember it. You’ll have the opportunity to keep in contact with your monitoring professionals and get notifications through your home security app.

Connect With Your 24/7 Monitoring Team

Any time your home alarm system in Lafayette goes off, your 24/7 monitoring professionals will act immediately. Their first step is to validate your alarm, and that means communicating with you. The procedure they follow is dependent on the sort of emergency. For instance, if the emergency is due to a medical situation, one attempt will be made to contact you before first responders are dispatched. If you’re dealing with a burglary alarm - the most frequent kind of alarm - a monitoring agent will adhere to these procedures to get in touch with you:

  • An effort will be made to contact you via the touchscreen interface. You will typically be asked for a passcode.
  • If that attempt doesn’t prompt an answer, a call is attempted to your main contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there is still no answer, local law enforcement officers are sent.
  • Your monitoring professionals will follow up with you again after the proper authorities are notified.

If you're not in a situation where you can interact with monitoring agents, don’t fret. Support will still be dispatched even when you're not available to confirm the emergency.

Be prepared for any situation with a Vivint home alarm system in Lafayette

Stay ready for any crisis with a state-of-the-art home alarm system in Lafayette from Vivint. Call (337) 226-0040 to begin designing your property’s defense today.